Claims Services Overview

Washington Cities Insurance Authority (WCIA) claims staff is experienced in handling liability exposures unique to the municipal market. We handle over 1,500 liability and property claims for the membership every year. WCIA also retains outside Adjusters who are available to respond to after-hours claim emergencies, like a weekend sewer back up claim.

Special Claim Services

In addition to traditional claim service functions, WCIA offers:

  • Active Education Outreach: instructing member departments on claim and incident responses, how to document and what to expect during the process
  • Comprehensive Claims Reports: issued to members on schedules they request

Additional Information

If you have a question for the claims department, please call 206-575-6046 and ask for the Claims Manager.

File an Auto / Property Claim

To file an Auto or Property Claim, please email the Claims office.

After Hours Emergency Claims Service

For after hours or on the weekend emergency claim service, call 800-235-8784.

When talking with Sedgwick’s Call Center, please use Washington Cities Insurance Authority instead of the acronym WCIA. If necessary, reference Sedgwick’s internal account number associated with Washington Cities Insurance Authority, which is account number 2501.