MRSC Webinar-Crisis Communications-How to Respond Effectively When the Public is Watching
Municipal Research Services Center (MRSC)

Registration link is available via WCIA's website, just click register for this event button.

Washington Cities Insurance Authority (WCIA) supports this program by providing a limited reimbursement of:
  • One registration per WCIA member, per year
  • Please register and pay MRSC first

Reimbursement funding is available upon program completion.

It's hard to get communications right during a sensitive or crisis situation, and it's nearly impossible when you aren't prepared. This engaging and informative webinar will help you respond more effectively when your organization lands in the public spotlight.

Responding well or poorly when the spotlight is on means destroying or enhancing reputations for people and organizations. During this webinar you'll watch and hear examples of people and organizations responding poorly and others responding well when the camera is on. You'll learn the best practices for effective communication response in the case of sensitive and crisis situations.