DES-Supervision Essentials, Phase II - 2 Day Training
Washington State Department of Enterprise Services

A link to the full course description is available via WCIA's website, just click "Register for this Event" button on this page.

DES Non-Merit Registration Form located below the phrase Related Information. Complete the form and email to Questions? Please contact Rachael Stich: 360.407.8447.

Washington Cities Insurance Authority (WCIA) supports this course by providing a limited reimbursement of:
  • One registrations per member, per year
  • Please register and pay DES first
2 Day Training

This course builds upon the lessons of Supervisory Essentials I material. This two-day class is designed to provide leaders with continuing development in the skills necessary for their role as they manage and build their teams, provide their staff coaching and development, and increase their value as a highly trustworthy and competent leader. This class is designed for first-line leaders but the skills taught are equally applicable for higher level managers. The focus for this training is on enhancing a leader's competency in developing and leading a highly productive team. The two-day workshop uses a combination of instructor-led training, self assessments, and hands-on practice sessions.

Performance Objectives: Upon completion of this course you should be able to:
  • Identify the essential elements of a high performing work team built on trust, common purpose, and effective communication
  • Identify how a high Emotional Intelligence can impact your leadership effectiveness and your team's productivity
  • Improve individual and team performance through the tools of coaching, feedback, conflict resolution, and organizational systems
  • Identify ways to recognize and motivate all team members, across generations, cultures, and styles, and engagement

This course is currently being offered on 09/18/2019.