CJTC First Level Supervision, Course #4127
WA State Criminal Justice Training Commission (CJTC)

Link to course registration and further information is available via WCIA's website, just click "Register for this event" button.

Washington Cities Insurance Authority (WCIA) supports this certification program by providing a limited reimbursement of:
  • Two registrations per member, per year
  • Please register and pay CJTC first
WCIA reimbursement funding is available upon program completion.
The job of a First Level Supervisor is perhaps the most challenging position in the organization and clearly critical to its success. Based upon a comprehensive Job Task Analysis conducted jointly with its stakeholders, the Criminal Justice Training Commission (CJTC) has re-designed the First Level Supervision Training program.
  • The revised offering will focus on adult critical thinking and development of higher levels of problem solving.
  • The new-found knowledge, skills and abilities will then be applied to resolving real world supervisory situations.
  • This class will provide the framework for developing strong leaders in support of your Department's mission and values.
  • Students will be presented with a comprehensive ill-structured problem and confronted with seven product specifications that were identified in the Job Task Analysis. These seven areas include:

-Demonstrate interpersonal communication skills
-Coach and mentor employees
-Generate and manage documentation
-Identify and manage department resources
-Manage critical incidences
-Evaluate employee performance
-Demonstrate an understanding of progressive discipline practices and
"just cause" protocol

  • Students will work in teams to develop presentations throughout the week related to the seven specification areas.
  • The teams will be compelled to examine leadership situations that require them to be self-directed and self-motivated in order to be successful.
  • A final presentation will be made at the end of the week demonstrating how participants incorporated the product specifications into their examination of the problem and development of a well-researched solution.
  • The teams will be required to develop a facilitator's guide for their final presentation.
  • This guide will be used to assist in the facilitation of on-site training.

This course is currently being offered on 04/08/2019, 05/20/2019, 07/15/2019, 08/19/2019, 09/23/2019.