This training is geared towards new supervisors/managers or seasoned supervisors/managers who would like a refresher.
Morning refreshments provided, lunch on your own.Cancellation is required prior to the training date. No Shows will be billed. This one day workshop is designed to provide new supervisors with the
skills and knowledge to be successful in their first management
assignment. The session provides real-world, hands-on examples of
situations that new supervisors will face, and the solutions to deal
Making the transition from peer to supervisor/manager:
- This section will cover critical leadership qualities and behaviors as well as appropriate leadership styles.
- Participants will learn about the various communication styles and explore non-verbal communication.
Managerial Decision Making:
- The decisions that managers and supervisors make can lead to success or create unnecessary risk for the organization. The session covers the decision making process as well as decision styles.
- This section teaches supervisors the delegation process, including how to set measurable objectives, assess risks, select the right performer and communicate the assignment effectively.
This course is currently being offered on 06/04/2019, 07/09/2019, 08/06/2019, 09/17/2019, 09/26/2019.